Customer Reviews for Bill Walters & Son Auto Repair Shop

“These guys were honest and kind. A warning light came on while traveling through Nebraska City with my sister to her husband's burial in Kansas. Luckily, out of the auto repair shops that came up on my phone, we chose the right one! The gentlemen there were kind about our situation and checked out the problem immediately. Fortunately, it was only the low tire warning (who knew? they did!). They wouldn't take any money. We were back on the road and made it to Kansas on time. They are trustworthy and we were grateful!”

“Would trust my life with Bill! Great service and people.”

“5 stars!”

“5 stars!”

“Awesome service. Very friendly”

“5 stars!”

“They are trustworthy and straightforward, and I’ll continue to use their services whenever I have any problem with my car or need it serviced.”

“5 stars!”

“Did everything I asked, nothing I didn't, checked with me when appropriate, and is one of the cleanest shops I've ever seen.”

“This is my personal mechanic shop because I always excellent service, excellent staff, excellent warranty’s.”

“They are incredibly friendly and do a great job of explaining what you're paying for and why. Highly recommend!”

“5 stars!”

“5 stars!”

“I needed a new product and help with getting the right size for my car. They were helpful”

“We recently had some brake work done and the staff was both incredibly knowledgeable and courteous. I am very grateful to have found these folks. We will absolutely continue to do business with them.”

“Friendly very knowledgeable on what they are doing.”

“They went up & beyond of what 90% of shops would do to help me after breaking down on a road trip.”

“In town for a day, needed an oil change, fast and friendly. A real breath of fresh air.”

“Honest and fair pricing. Experienced mechanics.”

“5 stars!”

“Great service”

“Personal service and fair prices.”

“5 stars!”

“We broke down in the middle of a road trip and these guys kept the shop open after hours to get us back on track; they were incredibly friendly and fast.”

“Good service and on time”

“5 stars!”

“5 stars!”

“Awesome guys! Didnt take them long at all to find the problem ive been trying to fix for 2 months. I would go through them again!!”

“Always there to help you out in no matter what your car problem. Came through for me when I was new to town and my car broke down in Omaha! Arranged for a tow truck and fixed my car! Thanks so much for the many years of great service.”

“We recently had some break work done and the staff was both incredibly knowledgeable and courteous. I am very grateful to have found these folks. We will absolutely continue to do business with them.”

“Very friendly employees who made my wait feel warm. I even got to chat with the mechanic while he made the repair and watch the process which was neat. Thank you for the honest service!”

“Drove up and They were able to fix my tire right away. Great service!”

“5 stars!”

“Great shop!”

“As I was traveling across the country, I pulled in here for some advice concerning a leaky transmission. Mr. Walters and his grandson were kind and helpful. I decided to take my chances and continue on. My vehicle decided it would go no further. I am a knowledgeable and competent home mechanic and realized I would need a new transmission. Mr. Walters went to work, finding one that would fit my vehicle. I'm thankful that shops like this still exist in America: Honest, Fair and Friendly. I was in the right place, at the right time. And now I have a transmission with a Nationwide Warranty and new friends in the middle of the Nation.”

“Was in an accident and my bumper was rubbing the tire. They got the bumper pulled out efficiently and quickly so I could get back on the road. This happened over a month ago, sorry for the delayed review!”

“I was traveling cross country. Looked like I had a leak from my engine. They did a great job getting everything taken care of, answering all my questions and sending me on my way. Really appreciate there personable service and quality work. Wish I lived there so I could refer people to use them.”

“Got to get your vehicle to Bills!

My son and I were stranded near Nebraska City if you are within 50 miles of this place get yourself there whether you're towed or not. It is the cleanest shop you will ever see. The shop is next to their homes and they treat you like family.”

“My sister broke down in Nebraska City with my 86 yr old mom and 4yr. Old great niece. She had it tow there and they fix her vehicle in a day after a holiday in no time with out wait. Did a great job. Good price too. Thank you for taking care of my family.”

“Very helpful! My car broke down on a trip to Nebraska City. Googled mechanic and Bill Walters and Sons came up it was open it was a Saturday called and made arrangements to have it towed there by my insurance company. Bill got it all fixed up and I picked it up on Tuesday. Very pleased with the service! Highly recommended.d.”

“I was traveling from IOWA and had an emergency with my corvette. Bill was pleasant, honest and was very helpful. The shop was clean and bright. I rarely let anyone touch my car but I wasn’t home so I had to concede. I wish this garage was in my hometown! Nebraska City has a gem there. Thanks”

“Quick, clean service”

“Very friendly”

“Great service, clean shop.The work is done in a timely, professional and efficient manner. I'll be back. I love your pickup Bill”

“We were traveling through and air conditioner went out. Called and said he would get us in. Pulled in and he right away pulled a car out and took ours in its spot. It took an hour to fix. Himself and staff were pleasant and helpful. Very uncommon for a shop to go out of their way like this. Would definitely use the shop again if in the area.”

“We were driving from Omaha to Kansas City and our car started overheating. We had no idea what to do and were going to have to call family to drive an hour to pick us up and tow us back to Omaha. First we searched for a repair shop in Nebraska City and are *so* glad that we did.

The shop has a friendly, family atmosphere and we were welcomed in. They hoisted the car up on their lift inspected the radiator, fans, etc and determined that our problem was a bad radiator cap that had caused us to loose coolant. With the new radiator cap, coolant and oil topped off they told us we were good to go for driving the rest of the way to KC and our road trip was saved.

Instead of inconveniencing family, we drove down to KC, around the city, and back to Omaha with zero problems thanks to Bill Walters & Son.”

“Truck lost a pulley and serpintine belt at Lied Lodge. They came out took it to their shop and got it fixed quick. Highly recommend. Very clean shop.”

“Honest, fast, and affordable!!! Pleasure to do business with. I wish I lived closer to the shop I would take all my cars there.”